Market leaders in guest engagement.


GuestTraction are the market leader in guest engagement. Providing a suite of online services which help your property to successfully engage with your guests. These services are supplied to a wide range of property types from large hotel chains to individual motels. These products are easy to use, powerful, and created to match your operations.

Find out today why clients all over the world love using GuestTraction, and how we can provide value to your business.

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ASURE Highpark Motor Inn

A great team at GuestTraction!! Always really helpful & supportive and keen to make it right. The best thing is they understand our business.

A great team at GuestTraction!! Always really helpful & supportive and keen to make it right. The best thing is they understand…

Kevin & Lynda Tucker, Motel Owner

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The Residence Apartments

GuestTraction has provided us with an online check-in process that has allowed our business to adopt a contactless check-in process, improving efficiency and lowering cost. We are guaranteed guests receive the right information and we collect the right information, giving both us and our guest's peace of mind.

GuestTraction has provided us with an online check-in process that has allowed our business to adopt a contactless check-in process, improving efficiency…

Kelly Hamblyn, General Manager

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Ormond Hotel Group

GuestTraction has assisted us to see ourselves through what is an incredibly trying economic period, they are true partners who stand by us and will always have a preferred position with us. 

GuestTraction has assisted us to see ourselves through what is an incredibly trying economic period, they are true partners who stand by us…

Mark Lankester, President

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Seashells Hotel Group

GuestTraction has provided us with the Seashells Group app that has enabled us to assist our guests with their holiday planning while also rewarding them for their loyalty to Seashells. Guest engagement is important to us, and our loyalty program ensures we improve and maintain this.

GuestTraction has provided us with the Seashells Group app that has enabled us to assist our guests with their holiday planning while…

Ben Colbert, General Manager

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Anchor Inn Motel

The team at GuestTraction understands our business and how to make it perform online. We have been using their services for over 5 years and would highly recommend them to any Motel wanting to improve the performance of their property online.

The team at GuestTraction understands our business and how to make it perform online. We have been using their services for over…

Lynne and Paul, Business Owners

Five Reasons To Choose GuestTraction

Experience


Work with a team that is experienced in hospitality and accommodation. With over 15 years of experience in the accommodation sector means we can provide valuable insights and advice for your business. It also means we have been working with many organisations, associations, and fellow industry partners for many years.

Experience

Focus


We know you have many suppliers to choose from when it comes to a technology provider. We have partnered and integrated into many of these market-leading solutions. This is because we believe that a collaborative approach allows different providers to focus on what they specialize in and will always give you the most powerful end solution.

Focus

Care


You’re a business owner, not a technology wizard. All GuestTraction products have been built with this in mind, meaning that operators at all levels of business can manage our solutions with ease. We take the technical out of technology so you can focus on doing what you are best at, running your business.

Care

Drive


Despite how many years we have been in business we have never become complacent; we are always driving innovation forward. From the early days of booking systems and website development, we now supply cutting-edge technologies that are leading the market internationally including keyless entry and online check.

Drive

Connected


GuestTraction integrates with the largest number of property management systems and channel management solutions in the market. Alongside this we are also heavily involved in the industry itself, having been members of many tourism associations including HospitalityNZ, SKAL International, Singapore Hotel Association, and many more. We are connected to you and your industry.

Connected

International presence, locally operated.


With clients all over the world, we have a strong international presence. We are very proud of this success and it is important we remember where we came from. Founded in the creative capital of Wellington we are a 100% kiwi-owned and operated business.

International presence, locally operated.

We understand every business is different.

We understand that one size does not fit all, especially when it comes to technology solutions. Our measured approach to finding the perfect product means that you are not paying for bells and whistles you will never use or more importantly will not provide your business any value. Find a solution that matches your business below.

We have a wide range of products and services.

We have a wide range of different solutions which all aim to help improve your business. All these solutions are built with the goal of increasing your engagement with your guests. Check out the different solutions below.

Frustrating lengthy check-in

Frustrating lengthy check-in

Lengthy hotel check-in and check-out is one of the most frustrating aspects for travellers, especially for highly-valued regular guests. The new online registration and booking system allows the guest to make a reservation remotely with the hotel securely captures his or her credit card with a provided "digital key"

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New Website Launched

New Website Launched

Check out the new website we have just launched for ASURE Chelsea Gateway Wesport in Westport. Good use of local images but also property shots to ensure this awesome property gets showcased to potential guests. With more New Zealanders traveling the country than before and choosing to book direct. Making sure your website up to…

Check out the website
No Vacancy 2021

No Vacancy 2021

For those connections who are attending the NoVacancy Hotel + Accommodation Industry Expo make sure you come along and listen to director Graham Mann speak about unleashing the power of the PMS.

GuestTraction is uniquely positioned to discuss this particular topic, with seamless integrations into many market-leading property management systems including a bi-directional interface with Oracle Hospitality which we use for our online…

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Sustainable Online Check In!

Sustainable Online Check In!

Sustainability and wellness are important areas that every business should be focusing on in Tourism New Zealand. We are extremely excited to be launching the guest experience including online bookings, digital check-in, room ordering, and more for Parohe Island Retreat on Kawau Island just outside of Auckland.

Offering wellness-infused retreats and events, Parohe is surrounded by native bush alive…

New Website - FerryLink Motel

New Website - Pavilion Hotel

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For those connections who are attending the NoVacancy Hotel + Accommodation Industry Expo make sure you come along and listen to director Graham…

Sustainable Online Check In!

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Sustainability and wellness are important areas that every business should be focusing on in Tourism New Zealand. We are extremely excited…