Housekeeping


Hotel managers, front desk staff and housekeepers can now access all housekeeping tasks and team schedules on one centralised platform. This revolutionary software has built-in hotel filters and room status dashboards, allowing you to see the status of every room, in real-time.

Designed to save you time and money!

Scheduling and Management Software for Hotel Housekeeping and Front Office Teams

MakeUpMyRoom is an easy-to-use scheduling system that manages the operations of hotel housekeeping teams – designed by people who work in hotels!

Hotel managers, front desk staff and housekeepers can now access all housekeeping tasks and team schedules on one centralised platform.

This revolutionary software has built-in hotel filters and room status dashboards so you can easily organise and assign daily housekeeping tasks and see the status of every room, in real-time.

By using MakeUpMyRoom, hotels can save thousands of dollars a year and reduce the amount of wasted time.

Boost productivity, prioritise workloads and save time! Go Digital with MakeUpMyRoom.

OUR APPROACH


Results oriented..

We offer daily reporting so you can increase productivity throughout your hotel. Our on-demand reports show in real time the status of each room, what tasks have been complete, what are yet to be done and also displays what all housekeeping staff are doing at any given moment.

Efficiency reporting is also provided, helping you to optimise your operations and the time that is wasted each day.

MakeUpMyRoom removes the need to run up and down the hotel each day and ultimately allows staff to reduce the areas they go to throughout the day.

OUR APPROACH

IT’S TIME TO GO DIGITAL.


Manage housekeeping staff, guest cleaning requests and get daily efficiency reporting at the click of a button.

MakeUpMyRoom provides a revolutionary digital solution, helping to prioritise the workload of housekeepers in real-time as guests, bookings and front desk requests change throughout the day.

It’s been designed by hotel operators for hotel operators.

Our software system integrates directly with leading hotel management systems and is very easy to learn.

By going digital, Managers eliminate the need to constantly update hard copy schedules throughout the day, have full visibility of all housekeeping activity in real-time and access tailored daily, weekly and monthly performance reports on demand.

IT’S TIME TO GO DIGITAL.

ALWAYS ACCESSIBLE


Stay connected, when you’re on the go and increase staff productivity.

  • Integrated to all hotel managements systems to allow for consistency across the property.
  • Inexpensive to install and suitable for both new build and existing hotels and serviced apartments.
  • Enables Managers and Team Leaders to organise their teams systematically and increase staff efficiency!
  • Displays the status of all rooms and requests from guests to staff in seconds.
  • Works as a communication platform between all housekeeping staff from anywhere in the hotel.
  • Accessible on all computers, digital tablets and smartphones.
ALWAYS ACCESSIBLE

CONTACTLESS & MODERN


Allows guests to digitally request the ‘Do Not Disturb’ and ‘Make Up My Room’ settings on a sleek tablet located in their room. No more dirty door hangers.

We ensure a smooth integration and centralised connectivity of your room configuration and resource data.

MakeUpMyRoom will eliminates the tiresome cumbersome 5 step process from guest to housekeeper via front desk, Manager and Team Leader. All requests can instantly be allocated to the nearest available housekeeper.

General Managers, Housekeeping Managers, and Team Leaders can see exactly where their staff are in multiple properties and understand their workload of allocated rooms at anytime from anywhere.

CONTACTLESS & MODERN

How installation works

Housekeeping Managers + Team Leaders

These people will be the primary users of the MakeUpMyRoom system. At the start of the day, Managers and Team Leaders will use the system to allocate rooms and cleaning tasks to their staff.

They are able to view status of each room in real-time, specific requests from guests in rooms and assign the most appropriate housekeeper based on the demand of that room.

MakeUpMyRoom enables Housekeeping Managers and Team Leaders to make quick decisions on the go and also keep a record of the request.

When a housekeeper completes a room, Housekeeping Managers and Team Leaders will be notified that they need to inspect that room and once inspected, this room will go back into the system, ready for a new guest.

Front Desk Operators

Front Desk staff also use MakeUpMyRoom to check newly arriving guests into clean rooms.

Front Desk staff can also request a specific type of room to be attended to promptly. If a new guest requests a particular type of room but the system shows that is currently not available for check in, they simply click MakeUpMyRoom on the requested room and this is sent as a priority to the Housekeeping Manager for allocating.

Housekeepers

Housekeepers will use the system all day, every day.

They will start the day by logging into the system on their smartphone or a digital tablet and checking what rooms and tasks have been allocated to them from their Manager or Team Leader. They will be able to view all notes from their manager and prioritise which tasks are done first by viewing the tags that have been allocated to each room. i.e. High Priority or VIP.

Housekeepers will also receive tasks from their Housekeeping Managers and Team Leaders throughout the day, they can refresh the system as often as they want to view the live status of rooms throughout the hotel. Additionally, housekeepers can also let their managers know if a room requires maintenance, is complete and also how long the room took to tend to.

All of this can be accessed on the go at any location.

Guests

Guests will access MakeUpMyRoom in their rooms via a tablet.

Guests can request housekeeping services at any time and also see the status of their request. Guests will know when their request have been acknowledged by hotel staff, when it will be attended to or cancel the request at any time.

Furthermore, guests can digitally set their room to Do Not Disturb, and that way all housekeeping staff will know not to bother that guest.

OUR APPROACH

OUR APPROACH

Ease and simplicity

It is crucial that transition to the digitally world is easy for your team. We have designed the system so it is easy to understand and the navigation is smooth, similar to that of any standard smartphone.

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Installation

Step 1

Initial meeting with your team to identify what Hotel Management System your property runs on and how many rooms you will require the MakeUpMyRoom system in.

Step 2

We then gather some key data from your team so we can upload it in the system. This includes room numbers, cleaning types and more.

Step 3

We begin setting your property up on the system, inputting all data, logos and unique requirements.

Step 4

We integrate the system with your HMS, connect to your hotel WiFi and install the tablets in each room.

Step 5

We test the system, making sure all bugs are removed and the system flows perfectly.

Step 6

We thoroughly train your staff, in person, ensuring staff members are confident are ready to use the system.