Improve your transparency and reliability with automated guest messaging.


Communicating with your guests no longer needs to be a tiresome manual task, using GuestTractions smart technology we can automate the entire process. This ensures that guests receive all required information before they arrive and they can communicate with the property during their stay easily and effectively. We can also use this system to gather feedback and reviews once a guest has left the property. Adding value and power to your properties systems.

Pre-Arrival


Something we have learned that transparency and clear messaging are incredibly important in a COVID-19 landscape. This transparency helps to create a positive impression with your future guests. We can now automatically communicate with your guests regarding of their device prior to their arrival providing them with all required information and friendliness before they even step through your front door.

  • Pre-arrival information
  • Booking reminders and changes
  • Gather any special requests
Pre-Arrival

Mid-Stay


Research shows that communicating during a guest stay not only increases the trust relationship with your guests but also helps identify any issues that can be solved immediately, rather than wait till post-stay. Convert previously unknown concerns into a positive guest experience. Other value offerings can be communicated to guests during the stay including:

  • Upsells and extras.
  • Local events and attractions.
  • In-house dining and room service.
Mid-Stay

Post-Departure


We understand that gathering feedback and reviews from guests can be tiresome and require a lot of effort when you are trying to do a million other things. Automating this process means you can gain valuable information and not only help improve your experience but showcase the positive experiences guests have had at your business.

We can now automatically collect reviews once a guest has departed from your property and deliver them back to you for action. All automatically.

  • Automatically collect feedback
  • Gain valuable insights and information
  • Encourage repeat bookings via direct channels.
Post-Departure
Built to match your business.

Built to match your business.

All online services should always represent your business, not the supplier. Our systems are fully customized to match your digital marketing requirements. This helps to ensure your guests have an immersive, seamless experience with improves the guest’s impression of the property and the value of their reservation journey.

Easily and quickly setup.

Easily and quickly setup.

GuestTraction products are all built to be easily set up and managed. We love talking to our clients so please give us a ring or organize a time to see a demo of Guest Messaging in action. 

Book Demo